Are you fascinated by e-Mobility, Navigation, Telematics and Entertainment Features like Video & Gaming? Would you like to support these areas as a Project Support Engineer and take on a key role in driving innovative solutions forward? In this position, you will play a vital role in identifying, analyzing, and resolving technical and organizational challenges, ensuring smooth feature integration. We’d love to hear from you!
RESPONSIBILITIES
> Pre-analyzing, prioritizing, and processing support tickets efficiently and accurately. > Managing and resolving IT incidents. > Participating in ticket review meetings and providing customer support (3rd level). > Collaborating closely with international teams to identify and drive process improvements.
REQUIREMENTS
> You have a completed technical degree or comparable qualification with relevant experience. > Strong communication and troubleshooting skills. > A proactive, solutions-focused mindset. > Experience working with ticketing systems such as Jira, or similar tools. > Fluent English is required; German is a plus.
BENEFITS
> We support your health with attractive offers like gym subsidy, health workshops, sport events, .. > We support your individual growth by a variety of training programs > We love to celebrate together: e.g. yearly company party, Christmas party, team-building events, … > If you want to know more about our benefits, check our benefits page!
Dies ist eine auf dritten Jobbörsen gefundene Stellenanzeige. Wir bieten hierfür keinen Support, können diese aber jederzeit offline stellen. Für weitere Informationen: Datenschutzhinweise | Anzeige melden.