Sales Associate (Inside Sales) (m/f/d)

Sales Associate (Inside Sales) (m/f/d)

Your Responsibilities:

• Create, process, and monitor quotations and orders.
• Manage order processing with suppliers.
• Optimize and calculate custom customer inquiries.
• Provide phone support and consultation for customers and prospects.
• Handle customer complaints and returns in coordination with the customer.

Your Profile

• Completed commercial vocational training or equivalent qualification.
• Friendly and professional demeanor.
• Customer-oriented with a high level of self-initiative.
• Previous experience in inside sales is desirable.
• Experience with ERP systems (preferably Microsoft Dynamics NAV 2015/BC 14) and MS Office (Outlook, Excel, Word).
• Careful and independent working style.
• Resilient (even in stressful situations), reliable, and a team player.

What We Offer

• A friendly team environment.
• Flat hierarchies and short decision-making paths.
• Onboarding provided by experienced colleagues.
• Independent work following the initial training period.
• Interesting and challenging tasks.
• Performance-based compensation and additional benefits (e.g., capital-forming benefits/VWL, tax-free credit card, holiday and Christmas bonuses, e-car charging station, JobRad bike leasing).
• Complimentary beverages and fruit.
• Full-time: 38.5 hours/week.

If you are interested in joining our successful team, please send your application via email to raphael.schroeder@ktkgmbh.de.