Head of Material Support (all genders)
- Airport Oberpfaffenhofen
- Deutsche Aircraft GmbH
- unbefristet
- Berufserfahrene
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BEWERBEN
Das ist Ihr Antrieb:
Sie haben eine klare Vorstellung, was Sie wollen: An der Vision von sicherem und energieeffizientem Fliegen mitzuarbeiten. In einem Team gleichgesinnter Luftfahrt-Enthusiasten, die entschlossen sind, die Zukunft der Luftfahrt mitzugestalten.
Das können Sie bewirken:
Leadership, People & Organization Development
- Lead, develop, and inspire the Material Sales, Order Administration, and Material Planning & Inventory Management teams.
- Define and execute the Material Support strategy in alignment with the Customer Support & Services objectives.
- Drive workforce planning, capability development, succession planning, and organizational effectiveness.
- Foster a culture of accountability, customer focus, continuous improvement, and operational excellence.
- Promote employee engagement, performance management, coaching, and professional development.
Material Sales & Customer Support Management
- Lead and further develop all Material Sales and Order Administration activities to support business growth and customer satisfaction.
- Act as the primary commercial interface for customers regarding spare parts sales, pricing, order status, and contractual matters.
- Establish and maintain strong relationships with operators, customers, suppliers, and internal stakeholders.
- Ensure efficient and timely execution of spare parts sales activities, from quotation and order processing through fulfillment and invoicing.
- Support customer retention and revenue growth through responsive and reliable material support services.
Operational Excellence & Inventory Management
- Ensure effective material planning, stock provisioning, forecasting, reliability, and inventory optimization.
- Own and continuously improve end-to-end order administration processes for spare parts, repairs, exchanges, and customer support programs.
- Monitor and drive performance through relevant KPIs, including quotation turnaround times, order processing efficiency, revenue realization, and customer satisfaction.
- Drive process standardization, automation, and continuous improvement initiatives across Material Support operations.
- Ensure compliance with commercial policies, contractual obligations, export control requirements, and company procedures.
Das bringen Sie mit
- University degree in Industrial Engineering, Engineering, Business Administration, Natural Sciences, or a comparable discipline.
- Minimum of 10 years of relevant aerospace industry experience, including proven leadership responsibility.
- Demonstrated success in leading a Material Support organization within the aerospace industry, ideally for an aircraft OEM.
- Strong leadership capabilities and solid knowledge of modern management methods and organizational development.
- Professional proficiency in English and German, both written and spoken.
- Experience in developing and managing web-based Material Support and Spares services is desirable.
- Strong IT skills and practical experience with SAP (ideally S/4HANA) and common Microsoft Office applications
Was wir bieten
Sie sind interessiert?
Dann freuen wir uns auf Ihre Bewerbung.
Deutsche Aircraft GmbH
Human Resources
Junkersstraße 2
82234 Weßling - Germany
www.deutscheaircraft.com/careers
BEWERBEN
